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Privacy Policy

Last Updated: 13/09/24

1. Introduction

At New Forest Holiday Cottages, we are committed to safeguarding the privacy of our website visitors and service users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website and services.

2. Who We Are

New Forest Holiday Cottages is operated by Mr. JCL and Mrs. DH Sampson, trading as Hucklesbrook Farm, New Forest Holiday Cottages (“we”, “us”, or “our”). Our address is South Gorley, Fordingbridge, Hampshire SP6 2PN, UK.

3. Personal Data We Collect

We may collect and process the following types of personal data:

  • Contact Information: When you use our contact form or make a booking enquiry, we collect your name, email address, telephone number, and postal address.
  • Booking Details: Information related to your reservation request, including preferred accommodation and dates of stay.
  • Usage Data: Through Google Analytics, we collect data about your interaction with our website, such as IP address, browser type, pages visited, and time spent on pages.

4. How We Use Your Personal Data

Your personal data is used for the following purposes:

  • Responding to Inquiries: To address your questions and provide information you request.
  • Processing Booking Enquiries: To manage and facilitate your reservation requests.
  • Improving Services: To analyze website usage and enhance our offerings through analytics.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a Contract: Processing is necessary to take steps at your request prior to entering into a contract, such as handling booking enquiries.
  • Legitimate Interests: We have a legitimate interest in responding to your inquiries and improving our services through website analytics.

6. Disclosure of Personal Data

We do not sell or rent your personal data to third parties. We may share your data with:

  • Service Providers: Third-party companies that facilitate our website operations, such as Google Analytics and WordPress.
  • Legal Requirements: Authorities or regulatory bodies when disclosure is required by law.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When such transfers occur, we ensure they are protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations.

10. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right to Access: Request access to the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: Request limitation of how we process your data.
  • Right to Data Portability: Request transfer of your data to you or another organization.
  • Right to Object: Object to processing based on legitimate interests.

To exercise these rights, please contact us at:

If you believe we have not complied with data protection laws, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information.

  • Google Analytics: We utilize Google Analytics to analyze website traffic and usage. This service collects data such as IP address, browser type, and pages visited. Google may transfer this data to servers outside the EEA.

You can manage or disable cookies through your browser settings.

12. Third-Party Services

Our website is built on WordPress, which may collect certain data automatically, such as your IP address, browser type, and operating system. Please refer to WordPress’s privacy policy for more information on how they handle your data.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.